Customer Service Hours:
Monday through Friday 9:00 AM to 17:00 (EST).
We are closed on National Holidays.

To reach us:
Contact us by email   Click here
Contact us by phone (212)-300-3243
Contact us by mail     Shop Tiara   157 Bleecker Street  New York  NY  10012

Shipping: USA Domestic only:
Items will be shipped via USPS Priority Mail® with delivery confirmation, usually it will take about 3-5 business days to deliver.
Optional Insurance should also be included if desired.

Return / Exchange:
You can return or exchange all items within 4 days of delivery.
Items must be returned in unopened and unused condition and contain all original materials.
** If the clear plastic wrap is opened, it would be treated as an opened and used item and is not qualified for return or exchange.
All return or exchange shipping charges must be prepaid by the customer. We do not accept C.O.D. deliveries.
A Restocking Fee of $5 will be charged for each item returned or exchanged.
Return/exchange form must be filled and included in the return or exchange shipping.

Return/Exchange Form:
Click here